What does truly inclusive design look like?

In the latest episode of Black Cat Chat, Andy Clow was joined by Accessibilty Expert Nick Goss, founder of Goss Consultancy, to discuss accessibility, inclusive design and why the built environment needs to think beyond minimum compliance.

Drawing on both professional expertise and lived experience, Nick shares practical insights into how buildings, public spaces and customer experiences can be designed to work better for everyone.

We explore:

✔ The difference between compliance and best practice
✔ Why accessibility should be considered from day one
✔ The growing importance of lived experience in design decisions
✔ The commercial impact of the "Purple Pound"
✔ Simple changes that can make a significant difference

One of our favourite takeaways:

"It's not only about how you get into a building. It's about how you benefit from and enjoy what's inside it."

If you're involved in property, construction, design, asset management or placemaking, this is a conversation worth listening to.

???? Listen now on Spotify, Apple Podcasts and YouTube.